The rise of e-commerce is also a factor in the shortage of warehouse workers. Online shopping has become so common that more and more consumers are choosing to buy goods via their computers and phone. Amazon is the largest e-tailer with more than 100 million active customers and a delivery network made up of over 2,500 warehouse locations. Amazon’s annual sales are expected to reach $1.02 trillion by the end of 2020, a whopping 70 percent increase from 2019. Amazon’s growth has come with a price — the company has faced criticism for its treatment of warehouse workers, who are often employed by subcontractors.Amazon’s growth is mirrored by Walmart, Target, Costco, and Sam’s Club, who have all added online shopping to their arsenal.
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